Sector:

Medical Recruitment

Partner recruitment regulations with the medical industry and you have a sector that demands a high level of security and compliancy across all departments. Including the collection, sharing and destruction of personal data. Successful Medical Recruitment organisations are built upon highly available communication systems, from phones to email, because high uptime delivers an excellent customer experience and profitable results.

The Client:

Medsol Healthcare are a leading National Framework approved supplier of medical recruitment solutions. This award winning team specialise in supplying locum doctors across all grades and specialities to the NHS and private sector.

Website: Medsol Healthcare

The Challenge:

Medsol Healthcare were expecting fast growth from their business and they needed more than just IT support.  They were looking for a strategic technical partner that they could trust to deliver streamline systems, in line with the tight industry regulation requirements to meet with specific certifications that support the high standards Medsol Healthcare strive to deliver.  

As a business with potential growth Medsol Healthcare were challenged to find a professional organisation with the expertise and vision to embrace this opportunity as a chance to further improve what they had in place, within budget and to tight deadlines.  Then they met the Director of Clear Thinking and his team.

IMPLEMENTED SOLUTIONS:

Hosted Telecom Solution

Highly Available & Secure Email Solution

Cloud hosted file sharing tools

Personalised Hosted Desktop environment

Hardware management to reduce purchasing costs

Automated processes

Communication clarity

Documentation management to improve waiting time

Cyber Essentials Plus

Strategic Consultancy for growth plans

Strategic consultancy for certifications

Guidance to meet with industry security regulations

Transparency and value for money

Evidence of meeting industry security regulations

UK based technical Support

Remote and Onsite technical support

“As the founder of a fast-growth recruitment company I needed a trusted technical partner who understood our business needs. Clear Thinking have delivered strategical consultancy from the start going above and beyond every time.”

Jonathon
Medsol Healthcare, Founder
4.92
Average Customer Service Score in 2019

THE RESULTS:

Since partnering with Clear Thinking, Medsol Healthcare have experienced the fast growth they expected and are experiencing vastly improved operational productivity levels with their team. 

The IT and Communication systems that have been implemented by Clear Thinking are successfully working in collaboration with each other.  Resulting in the team being productive and supported when needed. This is leaving the business to operate efficiently and within budget to deliver above expectation and in accordance with the industry security and compliancy requirements.

Speak to a Specialist

For further information about the services your business requires
email us hello@clearthinking.co.uk or talk to us 0203 3274 560